MHC’s truck parts e-commerce platform, parts.mhc.com, now offers the roadside assistance call center program, MHC RoadAssist.
MHC RoadAssist supports drivers who run into issues such as brake failure, electrical malfunctions, or tire problems while on the road. The call center also provides bumper-to-bumper truck knowledge for larger technical problems that emerge unexpectedly. The program is available for all makes and all models of trucks and trailers. The one-time use service is available 7 days a week, 24 hours a day, 365 days of the year and is backed by nationwide coverage with seasoned professionals.
This service program was built with the driver in mind by helping to reduce downtime, breakdown occurrences and repair times. No matter the time or day, RoadAssist help is just a phone call away. A registered RoadAssist driver can expect:
- ASE-certified technician support
- Optimal routing to service centers, which includes towing fees
- Timely responses from MHC support specialists
- Warranty support for Kenworth, Cummins, PACCAR and Carrier Transicold products
MHC RoadAssist offers customers a technical evaluation during breakdown events, providing a personalized touch to all interactions. Drivers are instructed to call 855.MHC.SHOP, where they are routed to support specialists to help them with any issues that arise while a driver is en route to a destination. Drivers can expect real-time updates, as well as benefits of a wide network that includes MHC’s 122 locations. The worry-free $99 RoadAssist program allows a peace of mind. It is available to be used one time and can be renewed any time after. Consider purchasing RoadAssist services for your peace of mind today.